Guests make up the hospitality business and Two Eyes have well-defined policies and strategies for guests in order to make it a pleasurable experience to both the parties i.e. hosts and the guests. The most predominant aspect is the security and crisis management and Two Eyes provide emergency announcements and alarm services in situations of ordeal by integrating sensors and remote controlling points in the building mechanics. Whereas physical security is provided by monitoring of the IP software modulated smart phones. Two Eyes also have additional strategies to increase the overall revenue generation by incorporating devices and methodologies that deliver personalized and a unique experience to the guest i.e. specialized personal message on their phones on birthdays, anniversaries etc. Patronage is another medium of hotel business that is highlighted by the Two Eyes policy makers. This not only brings the esteemed guests and the hosts near but also invokes a sense of belonging among the guests.