The customer relation is made possible and effective only when the contact centers are equipped with latest technology and gadgets that record, store and save incoming data and make it accessible to concerned parties and also to have the capacity to make it remote-accessible. With the advent in technology, the overall process of the manufacturing has lost the human touch. Two Eyes policies implement the formation of a modern contact center and the infrastructure is designed in such a way that it boasts of the latest technology but doesn’t lose the human animated touch.

Two Eyes technology equips a contact center and its personnel with the latest technology and gadgets in order to save and transmit data. The contact centers are to be equipped with not only computers, video cameras, IP telephonic devices, fax machines etc, but also the employees to be given modern gadgets that can help them keep in instant contact with customers, employers and their colleagues.