Passenger Communication
Two Eyes solutions for an enterprise development and eventual success lay immense importance on the passengers and the customers. The solutions offered and policies made lay extra emphasis on passenger communication with the enterprise to inculcate customer loyalty and a sense of belonging between an enterprise and a client.
With strict competition between organizations, it is the onus of the policy makers to come up with an attractive and aggressive strategy to counter competition. The most important feature to negate competition can be the networking solutions i.e. making the aircraft e-enabled, ticket booking via email, offers given via networks, the frequent flyer strategy etc can all enhance an experience of a passenger. An interactive and accessible customer call and care center is also imperative for the passenger-to-agent communication. With the application of technology on all these i.e. to ensure a passenger’s safety, safety of his belongings, the safe arrival of cargo etc can make the whole operation profitable.