The cloud computing is a latest technology tool that has transformed the communication setup as a whole. Initially it was used for smaller transitions and networking softwares only e.g. emailing and website hosting, but now under Two Eyes doctrine of cloud communication, the government is using cloud services and computing methodologies like software as a service (SaaS) and infrastructure as a service (IaaS) for diverse purposes.

Having a cloud based unified communication platform helps in the flow of information by making the access swift and easy for field officers, as well as office workers while drastically cutting on the softwares costs and IT applications implementation. The installation fee is also lowered and the maintenance and upgrading of softwares on premises also cut costs. Two Eyes policies also integrate video and audio communication to the cloud based server that has a well-defined backup and is fully integrated, secure, user friendly and cost effective.