The unified communication solutions for business apps and unified networks are based on integrating technology with networks in order to modernize a setup with an inbuilt capacity to evolve over time. The unified networks are very to today’s enterprises and the business apps are designed in such a way that they give maximum productivity in minimum time while curtailing the costs and manual labor employed. The call centers agents use Two Eyes modulated technology for unified networks and utilize the business apps for better understanding with the clients in order to build a good rapport.

The attributes of Two Eyes solutions in unified networks simplify call routing and reporting while interactive voice responses are enhanced, the call centers are equipped with business apps softwares to help delegate calls targeted to specific divisions. Unified networks among call center agents increase collaboration, communication and helps delegate resources in real time for customers’ benefit.